FREQUENTLY ASKED QUESTIONS
The purchasing process is simple, once you choose the products you want to buy, you can add them directly to your cart by clicking on ''Add To Cart'' or open the product page and click on ''Add To Cart'' on the right part of the page. After adding all the products you want to buy to your cart, click on the cart image in the top right corner and click on ''Checkout'', fill in all the details and complete your purchase, after doing that, you just need wait for the delivery of products!
Products are delivered immediately after your payment is processed, but the delivery is a manual process so it may take a few minutes for your product to be delivered, please be patient!
These are the payment methods we currently accept: Credit Card, Debit Card, Apple Pay, Google Pay, PayPal, CashApp, Binance, Crypto, Wise, Revolut, Nomad, Remitly, WebMoney, Payoneer, Western Union and Pix.
The following payment methods have 5% OFF on all purchases: Binance and Crypto.
The following payment methods have 10% OFF on all purchases: Wise, Nomad and Revolut.
The following payment method have 15% OFF on all purchases: Pix.
We offer a 30-day warranty for all our products, during the 30-day warranty, you have the right to request ONE replacement per order number, if you purchased our superior warranty with your product, you have UNLIMITED replacements for 30 days, and if you purchased our premium warranty with your product, you have UNLIMITED replacements for 60 DAYS.
If you violate any of our rules, you will LOSE your warranty rights and will not receive any type of replacement, exchange or refund.
Our website is completely secure. We are selling IMVU products over several years in the market. We guarantee and prioritize offering an excellent service to all our customers and the quality of our products. We do not do any kind of misleading advertising, you receive exactly the product you are buying!